We could write lots of great things about our business but what others say is far more powerful and compelling
Here are just a few of the many great reviews we have received (and all can be verified)
I try to DIY most things, but when I give up, I bring these guys all the worst difficult and fiddly bits of looking after two 1980s bicycles (one early Brompton, one Dutch bike). They never fail to impress me with brilliant solutions – like fabricating their own brake mounting bracket – for a very, very reasonable price. Dedicated to the job and have never let me down. If you want everyday, practical, dependable cycling instead of casual leisure MTB/road stuff for the weekend, this is the shop you’ve been looking for! They are caring and always phone to ask about little details mid-repair. I’ve tried a fair few shops in Southampton and the knowledge and service here can’t be beaten. 10/10, keep at it.
I am a keen cyclist and always try to find local shops where to service my bike. This shop, run by local genuine and caring guys, is the place where I now service my bike regularly. This is the only place where when I came to pick up my bike once, the guy who had serviced my bike was actually riding it in the street :), just to ensure that everything was working well! This is something that often gets overlooked.
In addition, at times I have been charged less than the initial estimate, when the work involved took less time.
Highly recommended. I have moved out of the area and I still bring my bike there.
Note that this review is annonymous and I have no personal gain from posting this info. I just wanted to share this with other cyclists.
A great, honest service. These guys have always been willing to help over the 4 years I’ve spent in Southampton. Could not recommend enough.
Needed a difficult to source part for my bike and so instead of buying it online himself and charging me postage and what not he called up other local shops and found where I would be able to get the part! Calls to inform you of any issues they find whilst servicing and is always polite and will do simple jobs free of charge for inexperienced cyclists rather than ripping them off
Having found myself meandering along St Denys road on a very pleasant Sunny morning, I felt the urge to purchase a Bicycle. Knowing absolutely nothing about bicycles at all, I sought as much information as I possibly could do
My interest in bicycles went from a small amount, before I entered the shop, to I don’t know how I have lived my life without a bicycle, Such was the enthusiasm of the team in the shop, they made me feel so very special and shared their enthusiasm with me, to the point that I had to purchase a new Pashley
It has changed my life, I cant wait everyday to ride it
thank you so much to the team for everything that you did – Fantastic customer service
I bought a Merida bicycle in Portswood Cycles recently. Not only am I really pleased with my bike, but thought the service and friendly customer relations in the shop were terrific.
There was plenty of advice from the shop and workshop staff who demonstrate that they have a lot of experience in riding and maintaining bikes between them. I will happily return to the shop for a service, any accessories or advice I may need.
Couldn’t fault the service the staff have given me on the two occasions I’ve been into the shop. They were very helpful and advising on my purchases! Friendly and approachable too
Never had a bad experience here in the last two years. Great to have a free bike pump outside. Always willing to help and discuss the problems, have never been pushed to buy anything from them.
Good service, nice people, and reasonable prices. I have bought one bike and several repairs, to my satisfaction.
Please have the following testimonial published on your web site if you wish:
My bike had a badly damaged front wheel. I contacted Phil Ball at Portswood Cycles and he couldn’t have been more helpful. He invited me in the next day, the wheel was examined and discovered to be beyond repair and I was leaving 30 minutes later with a brand new wheel. Furthermore, as I had bought the bike at Portswood Cycles last year, I was not charged for the new wheel as a good will gesture. Brilliant! I can’t say enough about the helpful and knowledgable service at Portswood Cycles.